Introduction By using the services of Burnham Cars, you agree to the following terms and conditions.

These terms apply to all bookings, services, and communications provided by Burnham Cars, located at Burnham Station, Station Road, Burnham, Berkshire SL1 6JT.

1. General Terms

• 1.1. Burnham Cars operates as a taxi service and is available to transport passengers to and from various destinations.
• 1.2. All bookings are subject to availability, and Burnham Cars reserves the right to refuse any booking at its discretion.
• 1.3. The passenger must be of legal age to make a booking.

2. Booking & Payment

• 2.1. All bookings should be made in advance, either by phone, online, or via our app, where applicable.
• 2.2. Payment must be made either in cash or through other methods accepted by Burnham Cars, such as credit or debit card.
• 2.3. Prices are subject to change, and any applicable charges (such as surcharges for waiting time or extra mileage) will be clearly communicated to you at the time of booking.

3. Cancellation & No-Show

• 3.1. You may cancel your booking, subject to the cancellation policy provided at the time of booking.
• 3.2. A cancellation fee may apply if you fail to cancel your booking within the specified time frame.
• 3.3. If you fail to show up at the agreed pick-up location, a no-show fee may be applied.

4. Liability

• 4.1. Burnham Cars will not be liable for any loss, damage, or injury to persons or property during the journey, except as provided by law.
• 4.2. Burnham Cars is not responsible for delays or other issues caused by factors beyond its control, including weather, road closures, or traffic conditions.

5. SMS Communication & Promotional Offers

• 5.1. By booking with Burnham Cars, you agree to receive SMS communications related to your booking, including updates, confirmations, and reminders.
• 5.2. You also consent to receiving promotional messages from Burnham Cars, which may include special offers, discounts, and news.
• 5.3. You can opt out of receiving promotional messages at any time by replying with "STOP" to any promotional SMS received.

6. Privacy & Data Protection

• 6.1. Burnham Cars will collect and store personal information required for bookings and communication purposes.
• 6.2. Your data will not be shared with third parties unless required for the provision of services or as required by law.
• 6.3. All personal data will be handled in accordance with the relevant data protection regulations.

7. Conduct

• 7.1. Passengers are expected to behave in a respectful and responsible manner.
• 7.2. Burnham Cars reserves the right to refuse service to any passenger who engages in disruptive or unsafe behavior during the journey.

8. Changes to Terms

• 8.1. Burnham Cars reserves the right to update or modify these terms and conditions at any time.
• 8.2. Any changes will be communicated to you through the contact details provided during booking.

Opt-In Message:

By making a booking with Burnham Cars, I agree to receive SMS communication regarding my booking and any updates or promotions from Burnham Cars. I understand that I can opt out at any time by replying "STOP" to any promotional SMS received.

Contact Details

Burnham Cars

Burnham Station, Station Road Burnham, Berkshire SL1 6JT
Phone: 01628 665111
Email: Bookings@burnhamcars.com